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WARRANTY POLICY

Italy Elevator – Absolute Peace of Mind With Attentive Warranty Policy

Công ty TNHH Nhập Khẩu Thang Máy Italy không chỉ mang đến những sản phẩm thang máy chất lượng hàng đầu từ Italy mà còn đặt sự hài lòng và an tâm của khách hàng lên hàng đầu với warranty policy that is attentive and transparent.

Warranty Policy of Italy Elevator is built on the criteria of “Safe Service – Quality Products – High-class Construction”, committing to bringing absolute peace of mind to customers throughout the process of use.

Warranty period:

  • All elevator products are covered by a genuine warranty within 36 months from the date of acceptance and handover.
  • Replacement components during the warranty process are warranted for an additional 12 months.

Warranty scope:

  • Warranty Policy includes all technical errors, damages caused by manufacturer errors or installation errors.
  • A team of professional technicians will conduct periodic inspections and maintenance to ensure the elevator always operates stably and safely.
  • In case the elevator encounters an incident, we commit to being present promptly to fix the problem, ensuring no disruption to the customer's activities.

Warranty commitment:

  • Italy Elevator commits to using genuine components for replacement during the warranty process.
  • The warranty process is fast, professional, and does not cause inconvenience to customers.
  • The support staff is dedicated and attentive. Answering customer questions related to warranty policy.

Warranty Policy is an indispensable part of the commitment. Bringing “Safe Service – Quality Products – High-class Construction” of Italy Elevator. We always strive to bring you absolute peace of mind when choosing the company's products and services.

Thank you for taking your valuable time to read our article.

Contact us now to get answers to your questions.

We are always ready to accompany you. Providing the most optimal elevator solutions!

Contact Information – Công ty TNHH Nhập khẩu Thang máy Italy

Address: 104/17 Street 10, Binh Tan Ward, Ho Chi Minh City.

Technical consultancy contact: Mr. Pho 0902.98.99.58 

Sales department contact: Mr. Tam 0902.98.99.58

Email: info@thangmayitaly.com

Website:  thangmayitaly.com

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